Area Director of Catering and Conference Services

Our Area Director of Events blazes the trail for our catering and conferences services team at both Michelin Key awarded Lake Nona Wave Hotel, best-in-brand Aloft Orlando Lake Nona and Althea Events Center.

Responsible for the creativity, evolution and leadership of the events team at both properties taking both teams to the next level through thoughtful recruitment, mentorship and training of our talented team members and developing the best ways of working to maximize revenue and efficiencies. This position curates operating procedures for the team from sales through to execution and follow-up. The successful candidate will have the passion and drive to find new revenue opportunities and consistently strive to maximize revenue and promote relationships through effective negotiation of services meanwhile extending services levels that stand our property apart in a crowded market.

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

• Develop a catering and conferences services marketing plan including goals and strategies that pivot throughout the year
• Drive prospecting, soliciting and closing new business as well as maintaining repeat clients. Personally handle all major events and VIP clients,
• Work in lockstep the with Group Sales team to sell menus which meet the client's needs and maximize revenues
• Complete regular forecasting of event revenues and control expenses of labor
• Review & develop departmental structure (i.e. sales, support & service staff)
• Periodically review & adjust catering menus to ensure product and vision consistency
• Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines & service manual
• Work closely with Tavistock Restaurant Collection on cross-selling and coordinating event space at sister properties in the Lake Nona area

• 5+ years-experience as a Catering and Conference Service leader with a boutique, lifestyle or luxury property
• Dynamic, detailed and creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed
• Must have a strong, culture-first approach balancing team member growth with nurturing. Be able to balance emotions while under pressure.
• Must have proven selling, negotiating and presentation skills. Highly developed customer service skills with extremely strong attention to detail
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred
• The ability to mentor, delegate, train and coach
• CMP strongly preferred
• Must be able to work a flexible schedule including evenings, weekends and holidays

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