Part-Time Engagement Assistant

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all.  We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!.

The Role

The part-time Coach Engagement Assistant provides operational and creative support to the USTA Coaching team. This role is responsible for the day-to-day management of the USTA Coaching content calendar, the administrative execution of email and digital campaigns, and the coordination of cross-functional workflows with Marketing, Social Media, and PR teams. The primary goal is to ensure that all engagement initiatives are delivered on time, with high quality, and in alignment with the department's strategic KPIs.

Key Responsibilities:

Project Intake & Coordination

• Serve as the first point of contact for all incoming marketing requests related to USTA Coaching
• Manage and maintain a centralized USTA Coaching marketing request intake system
• Ensure requests are complete, clear, and aligned with established timelines and standards before submission to Marketing
• Creative Brief Coordination: Draft and track creative briefs for the Marketing and Creative teams to ensure timely production of campaign assets.
• Editorial Quality Control: Serve as the first line of defense for editorial standards, ensuring all external communications are accurate, on-brand, and accessible.
• Timeline Tracking: Utilize project management platforms to monitor timelines and ensure all deliverables meet established deadlines.
• Assist with tracking and managing invoices and expense reports while maintaining organized records.

Approval Process Management

• Coordinate the end-to-end approval process across Marketing, business representatives, and other stakeholders
• Track approvals, feedback, and revisions to ensure timely sign-off
• Prepare content and materials for final review and approval by Managing Director and Head of Business Development, USTA Coaching 

Go-To-Market (GTM) Support

• Support GTM planning and execution for marketing initiatives related to coach engagement
• Maintain timelines, launch calendars, and deliverables for campaigns and initiatives
• Ensure GTM plans are communicated clearly across teams

• Minimum of 2 years of experience in an administrative assistant, project coordinator, or similar role.
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills
• Ability to manage multiple requests and stakeholders simultaneously
• High attention to detail and follow-through
• Position is considered non-exempt.
• This position is designated as "hybrid/flex" and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy."

• The expected salary for this position is $20.00 - $23.00 hourly rate. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job. 

  Come One, Come All

  We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

  USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.